HER

After-sales service and repairs in Morocco

Fast diagnosis, on-site intervention, certified repairs and guaranteed genuine parts. Our priority: minimising your production downtime.

Service technician walking toward forklifts

The process

How an intervention runs

  1. Fast diagnosis

    The fault identified as quickly as possible.

  2. On-site intervention

    Our technicians come to you.

  3. Certified repair

    A repair done by the book.

  4. Guaranteed genuine parts

    Genuine parts, under warranty.

  5. Ongoing technical support

    Support that does not stop at the repair.

HER technician checking the engine of a Hangcha IC forklift in the workshop
HER technician working on an electric forklift in the workshop
HER technician beside a Hangcha XE electric forklift

In the field

A technical team at your side

Technicians trained on all material handling brands and technologies, intervening directly on your site to limit your production downtime.

Reach us

Call us directly for an intervention, or describe your breakdown through the quote form: our technical team gets back to you quickly.

Describe your breakdown

Tell us which machine is affected and the symptoms observed: our technical team reviews your request and points you to the right solution.

FAQ

Frequently asked questions

Do you carry out on-site repairs?

Yes. Our after-sales service is built on fast diagnosis and on-site intervention to limit your downtime.

Do you use genuine parts?

Yes, we use guaranteed genuine parts.

Do you repair all brands?

Yes. Our technicians are trained on all material handling brands and technologies.

How do I request an intervention?

Describe the machine and the symptoms through the quote form; our technical team reviews your request and points you to the right solution.

Is a breakdown stopping your operation?

Describe the fault and the machine concerned: our service is available and responsive, with optimised lead times.